Refund policy

AETHEREAL BLISS — RETURN & REFUND POLICY

At Aethereal Bliss, each arrangement is thoughtfully handcrafted using fresh florals and delicate materials. Due to the custom and perishable nature of our products, we maintain the following return and refund policy to ensure quality and fairness.

ALL SALES ARE FINAL 

Because our products are made-to-order and include fresh flowers, we do not accept returns or exchanges.

DAMAGED OR DEFECTIVE ITEMS

We take great care in packaging every order. However, if your item arrives damaged, we are here to help.

To request a replacement or store credit:

  • Contact us within 24 hours of delivery
  • Provide your order number
  • Include clear photos of the damaged item and packaging

If approved, we will offer:

  • A replacement (if available), or
  • Store credit for the value of the item 

DELIVERY ISSUES

Aethereal Bliss is not responsible for:

  • Incorrect shipping addresses provided at checkout
  • Delays caused by carriers
  • Packages left unattended after delivery

Please ensure all shipping details are correct before placing your order. 

CANCELLATIONS & PREORDERS

  • Orders may be canceled within 12 hours of purchase
  • After 12 hours, materials and production may already be in process, and cancellations will not be accepted
  • Preorders are final sale and cannot be canceled once confirmed

FRESH FLORAL DISCLAIMER

Due to seasonal availability, slight variations in color, size, or flower type may occur. We always strive to maintain the overall aesthetic and luxury feel of each design.

CONTACT US 

For any questions or concerns, please reach out to us at:

Aetherealbliss.official@gmail.com

 

Thank you for choosing Aethereal Bliss. We appreciate your trust in our craftsmanship and artistry.